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The topics discussed here grow out of the bread-and-butter issues that confront my consulting and software clients on a daily basis. We'll talk about prosaic stuff like Membership Management, Meetings and Events Management and Fundraising, broader ideas like security and software project management, and the social, cultural, and organizational issues that impact IT decision-making.

Thursday, September 07, 2006

IT Innovation

I just wanted to call your attention to this article - I thought it's approach was quite interesting: by focusing on the concept of "innovation", rather than on more typical ways of extracting user requirements from business units, you can mine your users for ideas that might really more your organization forward. It's just another example of asking the Right Question. Thanks to Jim Berkowitz of CRM Mastery for finding this article!
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