Michael Stein's NON-PROFIT TECHNOLOGY BLOG: Medieval Help Desk

A Model Approach
Like Pulling Teeth
Bread and Butter 2.0
Hardware Lifecycle Planning
The g'Earls on Tech Training
Keeping Credit Cards Secure
Content Management
Content Creation
Weeding Out Misguided Complexity
That Was the Year that Was
Keeping It Simple
Defeating Feature Fatigue
Open Source and the GPL
The Power of APIs
Microformats
J is for Javascript

The topics discussed here grow out of the bread-and-butter issues that confront my consulting and software clients on a daily basis. We'll talk about prosaic stuff like Membership Management, Meetings and Events Management and Fundraising, broader ideas like security and software project management, and the social, cultural, and organizational issues that impact IT decision-making.